⚙️ Complete Guide to the Settings Panel in Logistifie Dispatch System

⚙️ Complete Guide to the Settings Panel in Logistifie Dispatch System

The Settings section in the Logistifie Dispatch System is where you configure your core system preferences — everything from currency and timezone to invoicing behavior and branding. Whether you're just getting started or fine-tuning your dispatch operations, this guide walks you through each setting in a simple, action-based format.

QuoteLet’s start with the first and most fundamental option: Currency.

💱 1. Currency — Set Your Preferred Transaction Currency

In the Currency setting, you can define which currency your system will use for bookings, invoices, and client-facing documents.

Here’s how to set it:

  1. Navigate to Settings > Currency

  2. You’ll see a field labeled Currency with a dropdown menu

  3. Click the dropdown to view multiple international currency options (e.g., USD, GBP, EUR, INR, etc.)

  4. Select your preferred currency

  5. Click Save to apply the setting



✅ Tip: This currency will be reflected on all financial operations across the system including fare calculation, billing, and payment links.

NotesNote: Make sure to set your currency before processing any bookings or invoices to avoid mismatch in financial data.

🕒 2. Timezone — Keep Your Dispatch System in Sync with Your Location

Setting the correct timezone is crucial for accurate job scheduling, driver assignments, and client communications.

Whether you're operating in London, New York, or Dubai, the Timezone setting ensures all time-based actions across your system reflect your local time correctly.

Here’s how to set your timezone:

  1. Go to Settings > Timezone

  2. You’ll see a field labeled Timezone with a dropdown menu

  3. Click the dropdown and choose your appropriate timezone (e.g., Europe/London (GMT+1))

  4. A live preview of the selected date and time appears next to it (e.g., 02/08/2025 17:58)

  5. Click Save to apply your changes


🔄 Tip: Click the refresh icon to resync the displayed time if you're making updates during a session.

NotesNote: This timezone affects all system-generated timestamps, including job times, invoice issue times, and email communications. Be sure to choose the correct region!

⏱️ 3. Buffer Time Setup — Define How Soon a Ride Can Be Booked

Buffer Time is a smart control feature that helps you manage realistic booking expectations. It ensures there's enough time between when a booking is made and when the pickup is scheduled — giving your team time to assign drivers, send email confirmations, and prepare the vehicle.

How it works:

If you set a buffer time of 1 hour, and a client is booking at 2:00 PM, the earliest available pickup time they’ll see is 3:00 PM.

🔧 To Set Your Buffer Time:

  1. Go to Settings > Buffer Time Setup

  2. You’ll see the option: “Buffer Time for pick up time”

  3. Click the dropdown to choose from pre-set intervals:

    • 00:30 (30 minutes)

    • 01:00 (1 hour)

    • 01:30, 02:00 … all the way up to 10+ hours

  4. Select the time buffer that suits your operation

  5. Click Save

📌 Tip: Most companies choose a buffer of 30 minutes to 2 hours, depending on vehicle availability and city traffic conditions.

NotesNote: This buffer applies to real-time bookings on the Booking Engine. It won’t affect manually scheduled jobs created by admins internally.

🧩 4. Others — Control Optional Booking Details

In this section, you can customize the optional fields shown on the Booking Engine when users enter pickup and dropoff addresses.

🚨 Note: Pickup and Dropoff locations are always mandatory — this setting only controls the additional details that accompany them.

✅ You Can Toggle the Following Fields:

FieldPurpose
Train Number RequiredEnable if you'd like customers to enter a train number when the journey involves a station.
Flight Number Required for DropoffUseful for airport dropoffs—makes the flight number a required input.
Invoice Ref and Cost CenterHelpful for business clients—forces entry of invoice reference and cost center information.

🔧 To Configure:

  1. Head over to Settings > Others

  2. Use the dropdowns to switch between YES (make required) or NO (keep optional)

  3. Click Save to apply the changes

Info💬 Example: If your service caters to corporate travel, setting Invoice Ref and Cost Center to YES ensures all necessary billing info is captured upfront.

5. Summary Page Layout

The Summary Page Layout setting in the Logistifie system allows you to customize how booking information appears in the summary section. This helps you tailor the display based on your operational needs — whether you prefer full address visibility or a more compact layout.

✏️ Available Options

You will see the following three fields:

  1. Choose your best suitable Summary Page
     Select from available layout options.

    • Layout 1 is selected by default.

    • You may switch to other layouts as they become available.

  2. Display Full Address in the Summary

    • YES: Shows full pickup and drop-off addresses in the summary.

    • NO: Shows shortened address information.

  3. Display Controller and Driver Generic Notes

    • YES: Enables visibility of any general notes added by the controller or intended for the driver. These notes appear below the address section.

    • NO: Hides these notes for a cleaner view.
       

✅ Note: Adjusting these settings affects how jobs appear in the booking summary view — helping your operations team quickly absorb the most relevant info at a glance.

AlertDon’t forget to click Save after making changes.

6. Set Map Location

The Set Map Location feature allows you to define your preferred central location on the map, which will reflect in the booking portal for clients.

📍 How It Works

  • Use the Search Address field to enter a location (e.g., London, UK).

  • Once you input the address, a map preview will display the selected location.

  • Click Save to apply changes.

🧭 Where Is It Used?

  • This map is visible on your client booking page, helping users understand your operating area at a glance.

  • It creates a professional and localized experience, particularly useful for regional or city-specific services.

Notes✅ Tip: Use your company’s office address or a city center as your map location to give clients immediate context.

7. Client Dashboard Custom Setting

The Client Dashboard Custom Setting section allows you to fully personalize the client-facing dashboard portal — including branding, theme, and welcome communication.

✨ Customization Options

You can customize the following elements:

FieldDescription
LogoUpload your company logo (Height: 50px, Width: 250px)
Theme ColourSelect the default dashboard theme
Primary ColourChoose your brand’s primary color
Text ColourSet the text color (e.g., White, Black)
Website URLYour main website (e.g., www.abc.com)
Affiliate DomainDomain used for login URL (e.g., activepull.com)
Signup/Signin ImageUpload the login graphic (Height: 720px, Width: 672px)
Signup/Signin ContentShort description for the login/signup screen
FaviconUpload browser tab icon (Height: 16px, Width: 16px)

📬 Email Templates

There are two sections for email templates:

  • Client Welcome Email Template
     This message is automatically sent when a new client account is created. It includes dynamic placeholders like:

{company_name}, {client_name}, {client_email}, {password}, {company_web_url}, {company_phone}, {company_email}, {company_address}

These placeholders are handled from the backend, pulling real-time values from what the client fills in on the Dashboard Login App. No manual entry is needed while editing the template — the system sends personalised emails automatically.

  • Affiliate Email Template
     Used for sending branded welcome emails to affiliate clients, if applicable.

✅ Example Login Portal: https://abc.dashboardloginapp.com/login

Idea
🛠️ Use this section to ensure your brand looks consistent and professional from the first interaction.

8. Client Booking Custom Setting

Purpose:
 Use this section to display custom booking benefits or messages within the booking engine’s vehicle detail section.

How to Use:

  1. Add a title (e.g., "Why Choose Us").

  2. Enter multiple bullet points (e.g., Free 1-hour waiting time, Live tracking, etc.).

  3. Click Save.

Where It Appears:
 These benefit points will show after vehicle cards in the booking engine to highlight your service perks.

9. Affiliate Marketing

Purpose:
 The Affiliate Marketing setting lets clients control their visibility within the affiliate partner network. This is particularly useful if you're working with multiple operators or want to expand (or limit) how others see your company in shared bookings.


How It Works:

  • A simple toggle allows you to choose whether your company name is visible to other affiliates in the Logistifie system.

  • If enabled, your business will appear in affiliate lists — allowing other partners to potentially send bookings or collaborate with your brand.

  • If disabled, your company remains hidden and won’t show up in affiliate dropdowns or searchable lists.

Best Use Cases:

  • ✅ Enable if you're looking to grow your network, accept affiliate bookings, or increase your visibility.

  • ❌ Disable if you prefer a private profile or want to restrict affiliate visibility.

Why It Matters:
 This option gives full control to you — no forced participation, no exposure unless you want it. It's a great way to align your affiliate presence with your business goals.


Continuing our journey through the Settings section, let’s now look at a branding feature designed specifically for driver engagement — Branded Driver Apps.

10. Branded Driver Apps

Purpose:
 This setting allows you to personalize the driver onboarding experience by sharing your branded app download links for both Android and iOS platforms.


How It Works:

  • Simply add your Android and iOS app URLs in the respective fields.

  • Once saved, these app links will automatically reflect whenever you assign a driver from your portal.

  • Drivers will receive your branded app download links, creating a cohesive and professional onboarding flow.

Benefits:

  • 🔗 Consistent Branding – Ensure your drivers are using an app that reflects your brand identity.

  • 📲 Streamlined Onboarding – No confusion or guesswork; they’ll always receive the right download links.

  • 🚀 Scalable – Perfect for fast-growing fleets or multi-location operators managing many drivers.

Where It Appears:

  • These links show up during the driver assignment process and in communication sent to drivers, helping them get started immediately.

11. Date & Time Setting

Purpose:
 This setting gives you full control over how date and time values appear across your client dashboard, booking engine, and email communications.


How It Works:

  • You can choose your preferred date format, such as:

    • dd/mm/yyyy → 31/12/2025

    • mm/dd/yyyy → 12/31/2025

    • d/m/yy → 1/1/25

    • Jan 1, 2025

  • You can also select your preferred time format:

    • 12-hour clock → 02:45 PM / 02:45 am

    • 24-hour clock → 14:45

Why This Matters:

  • 🌍 Regional Flexibility – Choose formats that match your local standards or client preferences.

  • 📅 Improved Clarity – Reduces confusion, especially for international users and time-sensitive bookings.

  • 🕐 Professionalism – Ensures a consistent format in all automated emails, invoices, and dashboard displays.

NotesTip: Use this setting early during your onboarding to avoid misinterpretation in booking logs, confirmation emails, and analytics reports.

Let’s move on to a practical setting that determines how travel distances are calculated and displayed.

12. Distance Setting

Purpose:
 This setting allows you to choose how the system measures and displays distance — either in Miles or Kilometres — based on your operational region or customer preference.


How It Works:

  • Once configured, your selected unit will:

    • Display in the booking engine just below the map.

    • Be used in calculations for quotes, estimated times, and route details.

Available Options:

  • Miles (commonly used in the UK & US)

  • Kilometres (preferred in most other parts of the world)

Where It Appears:

  • Booking engine map (after entering pickup & dropoff)

  • Admin dashboards and customer journey summaries

  • Driver instructions and route overviews

Why It’s Useful:

  • 🚗 Localisation – Aligns with regional expectations for better user comfort.

  • 🔍 Accuracy – Keeps pricing and duration estimates contextually clear.

  • 📍 Consistency – Maintains uniformity across all distance-related calculations.

NotesIdeaTip: Choose the format most familiar to your customer base for the best booking experience.

13. Country Code Setting

Purpose:
 This setting lets you define the default country code used in the phone number field across your booking engine and internal forms.


How It Works:

  • Set a default country code (e.g., +44 for UK, +1 for US) based on your primary location or audience.

  • Users booking a ride can:

    • See the default code pre-selected

    • Use the dropdown to select another country code as needed

Where It Appears:

  • On the booking engine, during customer number input

  • On client profiles and contact forms throughout the system

Why It’s Helpful:

  • 🌎 Supports global customers with flexibility

  • 📱 Ensures valid number formatting during communication

  • ✅ Improves accuracy in driver-customer contact

🎉 That’s a Wrap!

You’ve now explored all 13 powerful settings inside the Logistifie Dispatch System. From currency formats and date-time preferences to custom dashboard branding and distance settings — each option is designed to adapt the platform to your operational needs.

Make sure you review and configure these settings during onboarding to get the most efficient and personalized experience out of Logistifie.

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👉 Need help with another section? Head over to our next guide or contact support anytime!